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Privacy Policy

Last Updated: September  11, 2026

At Mayfield Florist (www.mayfieldflorist.com), we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, protect, and disclose personal information collected through our website, mobile interfaces, customer service channels, and physical design center in Tucson, Arizona.

1. Information We Collect

We collect information directly from you, automatically through your site usage, and from trusted third-party service providers.

  • Personal Identifiers: Name, billing address, delivery address, email address, phone number, and account login credentials.

  • Recipient Information: Recipient name, physical delivery address, contact phone number, and personalized gift enclosure messages.

  • Payment Data: Credit card number, expiration date, CVV, and billing details. Payment transactions are tokenized and processed directly by PCI-DSS compliant payment gateways; we never store raw credit card data on our servers.

  • Order & Transaction Details: Items purchased, delivery instructions, dates, frequency of orders, and special requests.

  • Device & Technical Data: IP address, browser type, operating system, unique device identifiers, referring URLs, and browsing behavior on our website.

  • Communications: Inquiries, feedback, product reviews, and customer service correspondence via email, contact forms, or phone logs.

2. How We Use Your Information

We use the information collected strictly for operational, commercial, and legal purposes, including to:

  • Fulfill, deliver, and service floral arrangements, plants, and gift orders.

  • Communicate order updates, delivery notifications, and receipt confirmations via email or SMS.

  • Respond to customer support inquiries, returns, and replacement requests.

  • Prevent fraudulent transactions, monitor unauthorized site access, and ensure site security.

  • Analyze site performance, traffic patterns, and user interactions to optimize website functionality.

  • Deliver relevant promotional updates, seasonal catalog mailings, and discounts (subject to your communication preferences).

3. Cookies, Tracking & Analytics

We use cookies, web beacons, pixels, and tracking technologies to support site performance and understand customer engagement.

  • Essential Cookies: Necessary for core website functions, including cart management, checkout, and account security.

  • Performance & Analytics Cookies: Collect aggregated data on visitor interactions, page performance, and load speeds (e.g., via Google Analytics 4) to improve shopping experiences.

  • Marketing & Advertising Pixels: Measure the effectiveness of digital campaigns across platforms like Google Ads without collecting unencrypted personal identifiers.

You can manage cookie settings through your browser preferences. Disabling essential cookies may impair core checkout functionality.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We share information only with third-party partners essential for business operations:

  • Fulfillment & Delivery Partners: Delivery drivers, courier services, and partner florist networks (such as Teleflora) solely to complete regional or wire-out floral deliveries.

  • Payment Processors: Secure merchant processing gateways to authenticate and finalize financial transactions.

  • Technology & Hosting Providers: Secure cloud hosts, e-commerce platforms, database management tools, and email/SMS delivery vendors operating under strict confidentiality obligations.

  • Legal & Compliance Authorities: Disclosures required to comply with applicable laws, court orders, fraud investigations, or legal proceedings.

5. Data Security & Storage

We implement administrative, technical, and physical safeguards designed to protect personal data:

  • Encryption: All digital communications and transactions across our website are encrypted using Transport Layer Security (TLS/SSL).

  • Payment Security: Payment systems adhere strictly to Payment Card Industry Data Security Standards (PCI-DSS).

  • Restricted Access: Access to personal customer data is restricted to authorized personnel who require it to perform order fulfillment and customer support duties.

While we take rigorous measures to safeguard data, no method of transmission or storage over the internet is completely impervious.

6. Your Privacy Rights & Choices

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Marketing Opt-Outs: You can unsubscribe from promotional emails at any time by clicking the "Unsubscribe" link at the bottom of any marketing email or updating your account profile.

  • SMS Notifications: Reply "STOP" to promotional or automated update text messages to cancel notifications.

  • Access & Correction: You can review, update, or correct your personal contact details by logging into your account or contacting our support team.

  • Deletion Requests: You may request that we delete personal profile information, subject to statutory record-retention requirements (such as tax, accounting, and fraud defense obligations).

7. Third-Party Links

Our site may contain links to external websites, social media channels, or third-party resources. We are not responsible for the privacy practices, content, or policies of external sites. We encourage you to review the privacy notices of any outside domain you visit.

8. Children’s Online Privacy

Our services and website are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that personal data from a child under 13 has been collected without verifiable parental consent, we will promptly delete that data.

9. Policy Updates

We reserve the right to revise this Privacy Policy periodically to reflect changes in legal requirements, operational standards, or technology. Updated versions will be posted directly to this page with an updated revision date.

10. Contact Us

If you have questions, comments, or data inquiries regarding this policy, contact our team:

  • Business Name: Mayfield Florist

  • Website: www.mayfieldflorist.com

  • Phone: (520) 886-4443

  • Email: service@mayfieldflorist.com

  • Address: 2200 N Wilmot Rd, Tucson, AZ 85712